How can we help?
Contact the CashPop customer-app team for sign-in, rewards, receipts, gift cards, store credit, privacy, or accessibility assistance.
Email support@cashpop.ioBefore contacting us
- Include the app version shown under Profile → Settings.
- Never email a verification code, full payment-card number, password, or private signing key.
- For a merchant reward or stored-value dispute, include the merchant name and receipt number. The issuing merchant makes the final redemption decision.
Verification SMS
CashPop sends a one-time verification code only after you request it and accept the displayed SMS disclosure. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Privacy and account deletion
Review the privacy policy or learn how to delete your account from the app.
Merchant content
Participating merchants provide their own names, descriptions, images, offers, and reward terms. Use the content report form to flag content that is misleading, unlawful, unsafe, or infringes your rights.