Privacy policy

This policy explains how Rewin LLC, operating as CashPop (“CashPop,” “we,” or “us”), handles information in the CashPop Rewards customer app and related customer services.

Information we collect

• Account and contact data: verified phone number and any optional name, email, or birthday you choose to add.
• Rewards and purchase data: participating merchants, memberships, points, visits, offers, receipts, item details, refunds, payment method and card last four digits, gift cards, and merchant-issued store credit.
• Location: precise coordinates only when you grant location access or use nearby-store features. You may search without granting location.
• Device and communications data: APNs device token, device model, app version, notification choices, SMS consent records, verification events, support messages, and delivery status.
• Security and diagnostics: IP address, request identifiers, timestamps, limited server logs, rate-limit events, and fraud or account-security records.

How we use information

We use information to authenticate you; display rewards, offers, receipts, gift cards, and store credit; provide support; deliver communications you request or consent to; protect accounts; prevent abuse; comply with law; and operate and improve the service.

How information is shared

We share relevant information with a participating merchant when necessary to operate that merchant’s loyalty program, validate a reward, resolve a receipt or stored-value issue, or honor your communication choices. We also use service providers for hosting, databases, SMS delivery, email, monitoring, maps, and customer support under contractual safeguards. We do not sell personal information or use it for cross-app advertising tracking.

Merchant responsibilities

Participating merchants independently issue rewards and may have separate legal obligations for purchase, receipt, loyalty, gift-card, or store-credit records. A merchant may retain transaction records even after CashPop deletes your app account when law or a legitimate financial, fraud-prevention, or stored-value obligation requires it.

Your choices

• Location and iOS notification permissions can be denied or changed in iPhone Settings.
• Store and campaign marketing choices are off until you turn them on and may be changed in Profile → Notifications.
• Reply STOP to supported CashPop SMS messages to opt out, or HELP for assistance.
• Edit optional profile information in the app.
• Initiate deletion in Profile → Settings → Delete account.

Account deletion and retention

When you request deletion, we sign you out immediately, make the account unavailable, remove device registrations, and turn off SMS, email, push, and campaign marketing. Final deletion begins automatically 30 days later. During that grace period, your memberships, points, offers, receipts, gift cards, and store credit are preserved. To cancel, sign in with the same phone number, complete SMS verification, and explicitly choose Restore Account; signing in alone does not cancel deletion. Restoration returns your full functional account data, but marketing consents remain off. After the deadline and finalization, the old account cannot be restored. We delete or de-identify app data unless retention is required for transaction, refund, gift-card, store-credit, consent, suppression, security, fraud-prevention, tax, or other legal obligations. See the account deletion page for details.

Children

CashPop Rewards is not directed to children under 13. A parent or guardian should contact us if they believe a child provided information without appropriate authorization. The App Store age rating may be higher based on merchant-generated content available at release.

Security and retention

We use access controls, encryption in transit, restricted secret storage, rate limits, and security logging. No system is perfectly secure. We retain each category only as long as needed for the purposes above and applicable legal obligations.

Contact us

Email privacy@cashpop.io or support@cashpop.io. Rewin LLC operates CashPop in the United States.