Merchant content policy
Participating merchants are responsible for the business information, images, offers, and reward terms they provide through CashPop.
Required
- Content must be accurate, current, lawful, and owned or properly licensed by the merchant.
- Offers must state material eligibility, location, dates, exclusions, minimum purchase, and redemption terms.
- Rewards must be honored as offered and be void where prohibited.
- Age-restricted businesses and products must comply with every applicable age, advertising, discount, verification, and redemption rule.
- Marketing messages require the applicable customer consent and working opt-out/help process.
Not allowed
- Illegal, unsafe, deceptive, abusive, discriminatory, infringing, or sexually exploitative content
- Content directed at encouraging minors to obtain age-restricted goods or services
- False health, safety, savings, scarcity, or product claims
- Links or instructions that turn the CashPop customer app into online ordering, product checkout, or delivery for prohibited goods
- Customer personal information, full payment-card numbers, authentication codes, or confidential records
Enforcement
CashPop may investigate reports, require corrections, preserve evidence, remove content, or suspend distribution when needed to comply with law or platform rules. Merchants remain responsible for their products, transactions, reward obligations, and required records.
Report a concern
Use the merchant-content reporting page or email content@cashpop.io.